Customer Service Specialist
Customer Service Representative Spain Oostrum (LI) • NRG Office
Gevraagd
-
Fulltime
-
MBO of hoger
-
Nederlands (taal)
Aanbod
-
Loondienst (vast)
-
Bonusregeling
-
Thuiswerken
Vacature in het kort
Over het bedrijf
Volledige vacaturetekst
¿Está buscando un puesto dinámico en el que la satisfacción del cliente sea el centro de su trabajo? Cordstrap, based in Oostrum, is currently seeking a driven Customer Service Representative for the Spanish market. Are you fluent in Spanish, dedicated to ensuring customer satisfaction at all times, and excited about this challenging position? Learn more below!
What will you do?
As a Customer Service Representative at Cordstrap, you will play a crucial role in providing excellent service to all customers in Spain. You will be the first point of contact, ensuring a smooth and positive customer experience while collaborating with internal teams to address orders, product inquiries, and financial matters.
Your key responsibilities are:
- Act as the first point of contact for customers in Spain, ensuring a positive experience;
- Manage incoming orders and calls, accurately recording interactions in the CRM system;
- Serve as the primary contact for product and sales information;
- Achieve KPIs and identify root causes of customer issues;
- Initiate and lead improvement initiatives to enhance customer satisfaction and efficiency.
What we like to see in you
In addition, you possess:
- A completed Mbo or Hbo Bachelor;
- Internship and/or work experience in a similar role is a plus;
- Strong organizational skills;
- Fluent command of Spanish and English;
- Full-time availability.
Why would you apply?
You can also expect:
- A competitive salary based on your background and experience;
- A bonus;
- 25 vacation days and 8% holiday allowance;
- Remote work opportunities;
- Opportunities for personal development.
Where will you work?
Cordstrap’s mission is to ensure customers worldwide can rely on the safety of their cargo. With a strong focus on quality and safety, Cordstrap leads the way in customer satisfaction. Over 25,000 companies globally trust their expertise and innovative products, which meet the highest standards of safety and quality. Perhaps you’ll soon be part of this success
Salaris
HybrideVanaf nu ontvang je automatisch de best passende vacatures automatisch in je mailbox.
Jouw inschrijving
Emailadres:
Functie:
Plaats:
Frequentie:
Wijzig je inschrijving
