QA Complaints Associate Breda

QA Complaints Associate
The Company
Our client stands as a top-tier biotechnology company globally, committed to serving every patient, regardless of the severity of their condition. With over four decades of experience, their dedicated team of scientists continuously look for innovative treatments in various fields such as oncology, hematology, and nephrology.

Situated in Noord-Brabant, Netherlands, their headquarters oversee the packaging and distribution of pharmaceuticals throughout the entire EMEA region.

Role Description
As a QA Complaints Associate, your primary responsibility revolves around investigating medium-level complaints related to product quality or performance. These complaints may arise from customers, internal processes, or regulatory agencies. Your role entails thoroughly examining each complaint, gathering relevant data, and analysing the root cause of the issue.

Responsibilities
– Assessing scenarios using diverse data sources through analytical capabilities
– Executing Standard Operating Procedures (SOPs) and documentation procedures
– Creating resolutions for moderately complex technical issues
– Reviewing, assessing, documenting, and resolving concerns regarding record accuracy
– Contact the right specialist and look for solutions.
–  Resolve different complaints in a timely and effective manner.
– Implement corrective actions, revising procedures, or providing additional training to personnel.

Requirements
– At least a BSc degree (with 2 years experience) in Life Sciences or related area.
– Experience with Quality or manufacturing within a Biopharmaceutical environment.
– Able to manage workload to timelines.
– Excellent communication skills and quality mindset.

Other Information 

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Windimi Post