Operations ManagerSolliciteren
Operations Manager
PPHE HOTEL GROUP - The Netherlands
Operations Manager
Stadshotel
Gastbeleving sturen
€ 4.112,83 p/m
Fulltime
PPHE HOTEL GROUP - The Netherlands
Eindhoven
Samenvatting
In dit Eindhovense hotel leid jij als Operations Manager de dagelijkse operatie, ondersteun je afdelingshoofden en waarborg je een hoogwaardige service-ervaring voor alle gasten.
Wat krijg je?
€ 4.112,83 p/m
Fulltime
Loondienst (vast)
Pensioenregeling
Flexibele werktijden
Extra vakantiedagen
Reiskostenvergoeding
Doorgroeimogelijkheden
Vrij op je verjaardag
Vakantiegeld
Opleidingsmogelijkheden
Interne trainingen
Collectieve verzekering
Personeelskorting
Gratis lunch/fruit
Wat ga je doen?
- Waarborgen van de gastbeleving overal
- Monitoren en verbeteren van gastfeedback
- Beheren van productiviteit en kosten
- Aansturen en ontwikkelen van afdelingshoofden
- Garanderen van een veilige werkomgeving
Eindhoven
Wat verwachten wij?
- Ervaring als manager Front Office of F&B
- Ervaring met teammanagement in een hotelomgeving
- Woonachtig of werkvergunning in Nederland
- Ervaring bij een internationale hotelketen (pre)
Volledige vacaturetekst
Park Plaza Eindhoven biedt 104 stijlvolle kamers in het hart van de Lichtstad en zoekt een Operations Manager die als rechterhand van de General Manager de dagelijkse operatie aanstuurt. Je krijgt de kans om in een dynamische omgeving de gastbeleving naar een hoger plan te tillen. Geniet van extra's zoals een verjaardagsbonus van €250, wereldwijde hotelkortingen en maar liefst 50% korting in de restaurants. Ontdek hoe jij het verschil maakt en groei mee binnen de PPHE Hotel Group!
Feel the authentic. Park Plaza Eindhoven offers 104 stylish rooms and suites in the heart of the City of Light, within walking distance of Central Station, Van Abbemuseum, and Strijp, the hotel is ideal for business trips and weekend escapes.
As an Operations Manager, you will be responsible for the overall service delivery of the hotel, ensuring a seamless and high-quality guest experience across all departments. Acting as the right hand of the General Manager, you will lead daily operations, support Heads of Department, and drive performance through a hands-on approach. In this role, you will balance operational responsibilities with leadership development, acting as deputy in the absence of the General Manager, and taking ownership in a dynamic, smaller hotel environment.
Responsibilities
Brand, Guest Experience & Operations
•Ensure the guest experience is consistently delivered across all departments in line with brand and company standards
•Monitor guest feedback and implement improvements to enhance service delivery
Finance & Commercial
•Use company reporting tools and data to support operational and commercial decision-makingDrive productivity and cost control, including payroll management and adherence to financial targets
People Management & Leadership
•Lead and support Heads of Department in driving engagement, performance, and development
•Act as a role model for leadership behaviours aligned with PPHE values and company culture
Asset Protection & Compliance
•Ensure a safe and secure environment for guests, employees, and visitors in line with regulations
•Ensure compliance with company policies, legal requirements, and data protection standards
Essential Requirements
•Proven experience in a hotel management role (Food & Beverage Manager or Front Office), ready to step into an Operations Manager position
•Strong hands-on operational mindset with the ability to lead by example across F&B (breakfast/events)
•Experience managing teams and overseeing daily operations within a hotel environment
•Ability to operate effectively within a smaller hotel structure and take ownership across departments
•Strong focus on guest experience and consistent service delivery
•Excellent communication skills in Dutch and English (written and spoken)
•Eligible to work in the Netherlands
Preferred Requirements
•Experience within an international hotel group
•Familiarity with PPHE Hotel Group or Radisson Hotel Group standards
•Experience working with hotel systems and reporting tools
•BHV and Social Hygiene trained
Your Benefits & Perks
•Birthday bonus of €250 (gross, paid in the month of your birthday)
•Competitive salary
•Tasty meal during shift
•Industry pension plan
•25 days holiday
•1 extra day off for your wellbeing
•Exciting job opportunities within PPHE Hotel Group across Europe
•Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
•50% F&B discount at our restaurants and bars (for your whole party)
•Travel compensation (max €250 net pm based on full-time employment)
•Recommend a friend scheme (earn up to €750 for each friend who joins us)
•8% holiday allowance (paid yearly in May)
•Flexible working policy (if applicable)
•Annual company parties and outings
•Exclusive discounts in the employee benefit store (
•Discount on the collective health insurance from VGZ
•Departmental incentive schemes
•Great (online) Learning & Development opportunities to grow your career
•An advanced onboarding program
This role is paid according to Horeca CAO scale (Schaal XI), starting from €4112.83 gross per month
Excited to take the next step into an Operations Manager role and lead from the front? Apply today, it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Eindhoven
Park Plaza. Be part of it.
Over de werkgever
PPHE HOTEL GROUP - The Netherlands
EindhovenStadshotel
Zeer groot bedrijf
Ervaren medewerkers
5 vestigingen
42 vacatures
PPHE Hotel Group is an international hospitality real estate company, with a portfolio of primarily prime freehold and long leasehold assets in Europe.
PPHE Hotel Group's guiding principle is to generate attractive returns from operations and long-term capital appreciation. Through its subsidiaries, jointly controlled entities and associates it owns, co-owns, develops, leases, operates and franchises hospitality real estate. Its primary focus is full-service upscale, upper upscale and lifestyle hotels in major gateway cities and regional centres, as well as hotel, resort and campsite properties in select resort destinations.
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