Technical Content Specialist Maassluis

Vacature in het kort

Join our team as a Technical Content Specialist and play a pivotal role in enhancing the efficiency of field colleagues through high-quality technical documentation. Work closely with the Feeding product team on the Lely Vector and Juno systems, focusing on projects like the development of the Lely Troubleshooting Advisor app. Collaborate with various stakeholders to ensure our documentation meets user needs, by analyzing feedback, closing knowledge gaps, and developing training courses for global technicians. Keep reading to explore the growth opportunities this position offers.

Volledige vacaturetekst

As a Technical Content Specialist in our technical support department, you fulfill an essential role. You are responsible for creating and updating high-quality technical documentation, which allows colleagues 'in the field' to perform their work better and more efficiently. You work within the Feeding product team, where you collaborate with colleagues on technical support for both the Lely Vector, an automated feeding system, and the Lely Juno, an automated feed pusher.

You are responsible for creating, updating and maintaining technical manuals, instructions and other documents that are essential for the correct use, installation and maintenance of both systems. For example, a major project you will work on is the development of the Lely Troubleshooting Advisor app, where troubleshooting flows are being created so that our service engineers worldwide can effectively solve malfunctions for the Lely Vector.

Within your role you will work closely with various stakeholders, including product development, documentation/communications specialists in other product teams and colleagues in our international offices, to ensure that our documentation meets user needs and expectations.

Your tasks & responsabilites:

• As an editor you will contribute to developing our Lely Troubleshooting Advisor app, ensuring that these documents meet the needs of our customers and users.
• By analyzing data and feedback from the field, you will identify gaps in our knowledge base and work with the team to close these gaps so that engineers worldwide have access to current and complete information.
• You actively incorporate feedback from stakeholders and target audiences and translate this feedback into new or updated materials, such as technical manuals, instructions and other documentation, to ensure that our documentation meets user needs and expectations.
• You will work with the team to develop new training courses and expand existing training courses, so that technicians around the world are well prepared to efficiently maintain and use the Lely Vector system and the Lely Juno.

Gevraagd

You have the ability to present highly technical information in writing in an understandable manner. In addition to your professional knowledge, you also have a commercial sense. You also recognize yourself in:

• Bachelor's level of working and thinking, substantiated by a completed bachelor's or master's degree or working experience, preferably in a communications or technical field
• Experienced in working on technical knowledge topics.
• You are a creative, enthusiastic team player with an open mindset.
• Excellent communication and presentation skills.
• You are currently living in the Netherlands and are fluent in the English language (oral and written).
• You easily connect with colleagues worldwide.

Aanbod

An amazing job at an international company that is at the forefront of the agricultural sector to make the dairy farmer’s life easier, more sustainable and more enjoyable. This is your chance to share and once again enrich your specialized knowledge.

• Working in an international environment at one of the most innovative organizations in the Netherlands;
• Working at the hypermodern Lely Campus in Maassluis;
• Excellent working conditions, including 27 vacation days & 13 scheduled days off;
• A salary range between € 3700,- and € 4900,- gross per month, in relation to your knowledge and experience;
• An open working environment including flexible working hours and opportunities to work remotely;
• Freedom in organizing your own work;
• Good environment for personal development & growth;
• Our Lely Academy with a range of different training courses;
• #FitatLely program with our own Lely Gym where you can exercise for free, (online) sports lessons, masterclasses about working from home and other activities in the field of Body, Mind or Food.

...and its own barista on the Lely Campus who makes the best cappuccinos from fresh milk, straight from the farmer.

Recruitment & selection agency, consultancy and/or secondment agency?

We appreciate the interest, but we are seeking all our candidates directly. We understand that you, as an intermediary, want to present the candidates with our great positions and thus contribute to our ambitions, but this is not how we have organized our recruitment. This means that all unsolicited profiles offered on Lely vacancies will be treated as direct applications.