Customer Service - French (B2B/B2C) Hoorn (NH)

Vacature in het kort

Join our team as a French-speaking Customer Support Representative and help us provide excellent customer support. You will give remote technical support, answer questions by phone and email, and build strong relationships. Enjoy working in an innovative company with great colleagues, a competitive salary, and the option to work from home 3 days a week. Continue reading to see how you can contribute to our success story.

Volledige vacaturetekst

The client is looking for a French speaking CustomerSupport Representative to join their Customer Service Deck. To be successful in this role you should be passionate about providing customer support and enjoy handling complex customer questions from point of entry to resolution.

Description

As a Customer Service Representative you will:

• Provide remote technical support and other service.
• Answer customer inquiries (mainly by phone and e-mail)
• Develop and maintain strong relationships with different stakeholders

Job Offer

What do we offer

• Innovative company to work for with fantastic colleagues
• 32-38 hour work week
• EUR 500 Budget for personal development
• Competitive salary
• 3 days working from home (if wished for)

Gevraagd

What do you offer:

* Fluency in French
* Affinity with Windows OS
* Location in North Holland and availability on a short notice
* Strong communication skills
* Customer centric mentality

Bedrijfsomschrijving

The client is an international international retail chain. It currently operates its stores in ten European countries and has a revenue of over billion euros.