Sales Support Officer Nieuwegein

Vacature in het kort

Join our dynamic team as a Sales Support Officer, where you'll play a pivotal role in bridging the Sales department with customers and colleagues across various departments. Your responsibilities will include processing contracts, coordinating orders, troubleshooting customer issues, and conducting market analyses. Enjoy an attractive salary, flexible working hours, and a suite of benefits aimed at personal and professional growth. Plus, indulge in unlimited delicious cookies at work, making every day a little sweeter. Read on to learn why this position could be your next career move.

Volledige vacaturetekst

As a Sales Support Officer, you play a supportive role for the Commercial Director, the Account Manager, and our valued customers. You act as a bridge between the Sales department, the customers, and colleagues from various departments within the organization.

Description

As a Sales Support Officer, you are responsible for a wide range of tasks aimed at supporting the sales department and analyzing market and customer data. Your duties include:

Processing contracts and customer agreements
You communicate with customers to negotiate agreements regarding products, prices, and deliveries, accurately inputting these agreements into the system. Initially, you will assist the account managers with these tasks, but eventually, you may handle them independently.

Internal coordination of orders and inventory
You coordinate orders and inventory internally, ensuring that the ordered quantities are feasible and that delivery dates are realistic. If necessary, you liaise with customers to discuss any changes or issues.

Troubleshooting with extensive customer contact and handling complaints
You collaborate with the customer service department to resolve customer problems and complaints, engaging in frequent customer contact and striving for the best solution for all parties involved.

Preparation of reports and presentations
You support the commercial director in preparing reports and presentations by providing relevant data and analyses.

Conducting market and customer analyses
You learn how to conduct market and customer analyses and apply your analytical skills to obtain valuable insights.

Arranging customer and trade show visits
You assist in scheduling customer appointments and organizing trade show visits for colleagues.

Sending samples to customers
You arrange for samples to be sent to (potential) customers to introduce them to the company's products.

Forecasting and demand planning
You contribute to inventory management by performing forecasting and demand planning activities to ensure optimal stock levels.

Job Offer

• An attractive salary ranging from €3,000 to €3,800 per month based on 40 hours, depending on your experience;
• the opportunity to work 32, 36, or 38 hours per week;
• 26 vacation days per year;
• a dynamic team of approximately 180 colleagues, where everyone is bursting with energy and ambition to bring out the best in themselves;
• a state-of-the-art environment where automation is the norm and innovation is part of daily operations;
• the opportunity for personal and professional growth, supported by continuous training and development opportunities;
• benefit from attractive employee benefits, including a collective health insurance, special arrangements for employee facilities such as the bike plan, and energy-saving measures;
• an appealing pension scheme to secure your future;
• and of course, as the cherry on top, you'll have unlimited access to delicious cookies at work.

Gevraagd

The ideal candidate possesses:

* A Bachelor's or Associate's degree in Business Administration or another commercial field;
* experience in a sales and/or customer-oriented role, and engaging with customers energizes you;
* proficiency in English is necessary; if you also speak Dutch/German, that's a plus;
* a proactive work attitude, always seeking the best solution for the customer;
* a team-oriented mindset, enjoying achieving success together;
* an accurate work method, striving for precision and quality in your work;
* work experience in the food industry, preferably with an international aspect.

Bedrijfsomschrijving

Our client is a leading player in the FMCG industry and is currently seeking an enthusiastic individual to join them as a Sales Support Officer. Using state-of-the-art machinery, they produce an impressive 20 million orders day and night. With over 80% of their products being exported worldwide, the company has experienced remarkable growth in recent years, and they are far from finished. The work environment within this company is dynamic, positive, and characterized by a strong sense of collegiality.