Customer Service RepresentativeSolliciteren
Customer Service Representative
Michael Page
Customer Service Representative
Groothandel
Orderverwerking
€ 2.800 - € 3.400 p/m
32 - 40 uur
Michael Page
AmsterdamDeels thuiswerken
Customer Service Representative
Michael Page
AmsterdamDeels thuiswerkenCV niet verplicht
Samenvatting
In this international role, you process orders, manage export documentation, and coordinate shipments. You collaborate with various teams to ensure exceptional customer satisfaction and timely delivery.
Wat krijg je?
€ 2.800 - € 3.400 p/m
32 - 40 uur
Loondienst (vast)
Doorgroeimogelijkheden
Opleidingsmogelijkheden
Gratis lunch/fruit
Wat ga je doen?
- Klantorders verwerken in het ERP-systeem
- Exportdocumentatie en facturatie voorbereiden
- Zendingen organiseren met magazijnen en agenten
- Samenwerken met interne commerciële afdelingen
- Klantvragen beantwoorden en problemen oplossen
Amsterdam
Deels thuiswerken
Wat verwachten wij?
- Valid work permit for the Netherlands
- Experience in a customer service role (pre)
- Knowledge of Incoterms 2020 and payment terms (pre)
- Klantgericht, teamplayer, georganiseerd
Volledige vacaturetekst
As a Customer Service Representative, you will be at the heart of delivering exceptional customer experiences. In this dynamic role, you manage the entire process from order to delivery while collaborating with international teams. You will thrive in a supportive culture that prioritizes your well-being with daily fresh fruit and the flexibility to work from home 40% of the time. Discover how your service-oriented mindset can truly make an impact!
As a Customer Service Representative, you will be responsible for all order processing. From the incoming order to the actual delivery, you will liaise with customers about the process. You will be at the heart of delivering exceptional Customer Expreiences.
Omschrijving
Margo Soetinga
06-12031159
Meer tonenOmschrijving
- Accurately process and confirm customer orders using the ERP system.
- Prepare and manage export documentation, including proformas, invoices, and shipping documents, with precision.
- Organize shipments and coordinate with warehouses and shipping agents to ensure timely delivery.
- Collaborate with Sales, Marketing, and technical teams to address customer needs effectively.
- Resolve customer inquiries and concerns, focusing on enhancing satisfaction at every interaction.
- Identify and implement improvements to streamline workflows and elevate service quality.
- Prior experience in customer service is advantageous, but a service-oriented and collaborative attitude is key.
- A well-organized and methodical approach to work, with strong prioritization skills.
- A team-player mentality combined with the confidence to perform tasks independently.
- Exceptional interpersonal abilities and a proactive, customer-focused mindset.
- Capability to handle multiple responsibilities in a dynamic, fast-paced setting.
- Understanding of Incoterms 2020 and international payment terms is preferred.
- Proficiency in English, both written and spoken, is essential. Additional knowledge of Dutch, French or German is a plus!
- Competitive salary and benefits package that reflects your contributions
- Supportive work culture in a positive, diverse, and team-centered environment, prioritizing your growth and well-being.
- Opportunities for growth and development, with access to training and career advancement.
- Perks including daily fresh fruit and a healthy, supportive workspace.
- Flexibility to work remotely up to 40% of the time.
- You are EU-Citizen or have a visa that allows you to work in the Netherlands.
- Applications from abroad will not be considered.
Margo Soetinga
06-12031159
Over de werkgever
Michael Page
AmsterdamWerving en selectie
833 vacatures
Bijna vier decennia geleden werd Michael Page opgericht in het Verenigd Koninkrijk. Vandaag de dag wordt de organisatie wereldwijd erkend als toonaangevend specialist in de werving & selectie van vaste en interim professionals. Vanuit meer dan 150 vestigingen in ruim 35 landen, bieden wij onze klanten - variërend van het MKB tot multinationals - exclusieve toegang tot een poule van (inter)nationaal talent.
Meer dan 1.000 kandidaten solliciteerden al via Werkzoeken.nl bij dit bedrijf.
Zo werkt solliciteren
- Snel en eenvoudig via je mobiel
- Solliciteer in 1 minuut
- CV niet verplicht
- Reactie via mail, telefoon of appje
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