Customer Experience Specialist, Sales, fulltime, Rotterdam

Help shape the future of mobility by introducing customers to Tesla’s Full Self-Driving technology—where innovation meets real-world impact.

As a Sales Customer Experience Specialist, you’ll be the first point of contact for customers exploring Tesla’s cutting-edge Full Self-Driving capabilities. Your enthusiasm and expertise will turn curiosity into confidence, driving adoption of sustainable energy while delivering unforgettable interactions. Whether you’re just starting out or advancing your career, you’ll join a sales team where every conversation moves our mission forward.

What You’ll Do

• Lead Co-Pilot Full Self-Driving test drives with customers, showcasing Tesla’s autonomous technology through safe, engaging, and informative experiences.
• Drive Full Self-Driving adoption by creatively promoting test drives, ensuring customers grasp the future of driving.
• Identify and nurture leads during store visits and events, building a pipeline through proactive engagement.
• Deliver exceptional service by addressing customer questions, understanding needs, overcoming objections, and highlighting Tesla’s unique value.
• Collaborate closely with the sales team and cross-functional departments to align strategies and ensure a unified customer experience.
• Maintain a positive, professional attitude at all times, reflecting Tesla’s values and commitment to excellence in every interaction.

Gevraagd

• Excellent interpersonal skills and a natural ability to build rapport and trust with customers.
• Strong (or quickly learnable) knowledge of Tesla’s vehicles.
• Ability to communicate information in a clear, easy-to-understand way.
• Strong organizational skills and the ability to juggle multiple priorities in a fast-paced environment.
• Flexibility to work weekends and evenings when needed.
• Passion for Tesla’s mission to accelerate the world’s transition to sustainable energy.
• Fluency in Dutch & English.
• Valid drivers license.