Customer Support Representative Breda

Vacature in het kort

Work with a vibrant team at YANGA Sports Water in Breda, where you'll be a key player in handling customer inquiries from various countries and languages. Dive into the world of hydration stations, solving issues and improving our services. Enjoy an attractive salary with a 13th-month bonus in a diverse role. Be part of our mission to hydrate athletes across Europe and beyond, in a team where your voice matters and diversity is celebrated. Join us to elevate customer service to new heights. Read on to see how your skills fit into this role.

Volledige vacaturetekst

Diverse inquiries, various countries, multiple languages. As a customer support representative at YANGA Sports Water in Breda, customer inquiries will come your way. Together with your colleagues, you'll handle these inquiries. You will investigate issues related to our apps and hardware of hydration stations. Flow with us to the top of customer service. You will receive an attractive salary ranging from € 2.800,- to € 3.400,-  a 13th-month bonus, and a varied job.

As a customer support representative at YANGA Sports Water in Breda, you will be at the heart of communication with our customers and the R&D department. You possess extensive knowledge of our hydration stations, from the computer screen and associated equipment such as barcode scanners to the technical installation with pumps and water regulation. When a malfunction occurs, your problem-solving skills will be put to the test. If a problem cannot be resolved internally, you will coordinate collaboration with our service partners to rectify the issue on-site.

• You are familiar with every aspect of our hydration stations

• You contribute to improving our customer service

• You encourage self-sufficiency among our customers through knowledge sharing

About YANGA Sports Water

Become part of our vibrant team in Breda, providing sugar-free Sports Water to athletes across Europe since 2010. We operate in countries such as the Benelux, the UK, France, and Spain. We have grand plans to reach even more thirsty athletes. In our close-knit team where your voice is valuable and diversity is key, we are seeking colleagues to achieve our mission and growth ambitions in Europe (and possibly America).

Gevraagd

Your Strength

As a customer support representative in Breda, you will assist our international customers. It's important that you are proficient in English, in addition to Dutch, French, or Spanish. With your enthusiasm, customer orientation, and analytical insight, you actively seek solutions to challenging problems. This ensures that athletes can enjoy YANGA Sports Water without worries. You recognize yourself in the following qualities:

•      You have intermediate vocational education (mbo+)/higher professional education (hbo) level

•      You have an affinity for IT infrastructures (networks, software, and hardware)

•      You have knowledge of installation and/or electrical engineering (a plus)

•      You are communicatively skilled and know how to ask the right questions to get to the core of issues

•      You do speak fluently English or Spanish, and Dutch at least B-level

Aanbod

Arbeidsvoorwaarden

As a customer support representative at YANGA Sports Water in Breda, you will have ample opportunity for personal development. Your efforts will be rewarded. In addition to a good pension plan, you will receive:

• Attractive salary of € 2.800,- to € 3.400,-  per month, depending on your experience

• 13th-month bonus

• Variety in your work

• Ambitious and growing organization that offers many opportunities

• Always fresh fruit and an abundance of YANGA in the workplace