Customer Service Germany Heerlen

Vacature in het kort

We are seeking a Customer Service Specialist to join our dynamic team. In this role, you'll work with a diverse group of eight specialists and a manager, collaborating across departments like Logistics and Finance. Your tasks include being the first contact for customers, managing service calls, and supporting various teams. This position offers a chance to work in an international setting, enhancing teamwork and individual skills. Enjoy a competitive salary and the possibility of a permanent contract after 6 to 8 months in a multicultural environment. Continue reading to see how we can support your professional growth.

Volledige vacaturetekst

We are looking for a Customer Service Specialist. You will be working in a team of eight other Customer Service Specialists/ administrators and one Customer Service Manager. You will also be working closely with other departments such as Logistics, Technical Service, Quality and Finance.

Primary Duties and Responsibilities:
- Helpdesk and first point of contact for customers from various nationalities.
- Handling and managing service calls and complaints for which you are case owner, including all related administrative duties.
- Handling and managing quotes.
- Provide support to the Sales & Clinical team in Europe.
- Total planning, handling and managing of external service providers, for preventive maintenance and interventions.
- Administrative processing of customer data and invoicing.
- Support in order processing.
- Participating in projects.

Requirements: 
- 3 years' experience on customer service and administrative tasks, preferably within an international company;
- Fluent in German and English;
- Good administrative  and communication skills.
- Preferably work experience in the medical device sector;
- Preferably good knowledge of working with SAP;

The company is looking for a new colleague that is able to work in a dynamic and stressful environment, where you have to work with deadlines. They find it important that their new colleague has a high sense of responsibility, is proactive, a teamplayer and able to work independently.

Offer: 
- Competitive salary between €2800 and €3500 gross per month;
- A contract via Flexibility Limburg with the possibility to be offered a contract by the client after 6 to 8 month;
- Our client offers an international, multicultural work environment, where teamwork is encouraged and individual efforts are supported;
- You will work together with colleagues from many different countries on different projects and will have a good opportunity to develop yourself;
- A position for 40 hours per week.

Want to know more?
For more information about this job opportunity you can contact Rody Dormans (Recruiter) at
0031-(0)462077010 / via de button "Solliciteer nu" op deze pagina.